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Service Retirement
FAQ

1. Why is Likwid Drop being retired? 

  • Likwid Drop is temporarily being retired from App/Play Store to pave the way for something even more exciting for our users! Stay tuned for upcoming projects. 

 

2. When will Likwid Drop be officially retired? 

  • Likwid Drop Mobile Application will be officially retired from App/Play Store on 31st March 2024, 00:00:00 GMT+8. 

3. What will happen to my personal data on the app? 

  • We understand the importance of your personal data and are committed to handling it responsibly. Our primary focus is on ensuring the privacy and security of your information throughout the retirement process. 

    First and foremost, any personal data stored within the app will be securely deleted in accordance with industry best practices and relevant data protection regulations. This includes user profiles, account information, preferences, and any other identifiable data collected during your use of the app. 

    We take your privacy seriously, and we will not retain or transfer your personal data to any third parties without your explicit consent. Rest assured, your data will not be sold, shared, or used for any purposes other than those necessary for the retirement process. 

    If you have any concerns or specific requests regarding your personal data, such as accessing, exporting, or deleting it before the app is retired, please don't hesitate to reach out to our support team. We're here to assist you and ensure a smooth transition during this period. 

    Thank you for your understanding and support as we work through this process. Your privacy and data security remain our top priorities, and we appreciate your trust in us.  

4. Will the app remain functional after the retirement date? 

  • Likwid Drop App will not be functional after retirement date. However, do follow us on www.likwiddrop.com and @likwiddrop on Instagram for latest news on future projects!  

5. Will there be any customer support available during the retirement process? 

  • We will be here to support and answer any queries throughout the retirement process. Do contact us at customersupport@likwiddrop.com if you have any questions! 

6. Will I still be able to redeem rewards with my available Drops balance before the decommissioning date? 

  • Your Drops your way! You can redeem rewards anytime before the retirement. However, the cut off date to receive any redemption will be on 30th March 2024, 23:59:59 GMT+8. 

7. Is there an opportunity to provide feedback or suggestions regarding the retirement process? 

  • Your feedback and suggestions are valuable, and we welcome any form of feedback or suggestions to improve on our future projects. Voice your thoughts to customersupport@likwiddrop.com

8. Will Likwid Drop come back anytime soon in the future? 

  • Likwid Drop is taking a break to cook up something even better in the future. Do follow us on www.likwiddrop.com and @likwiddrop on Instagram to keep yourself updated on the latest news! 

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