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Account Data Deletion Request

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FAQ

1. What information does Likwid Drop collect from users?

We collect information that you provide to us while interacting with our services. This may include personal information that could be used to identify you, such as your username, the text or image prompts that you input, public chats, your contact information, email address, billing address, delivery address, transaction data, and any other information that you share with us.

 

2. How long is personal data stored?

We only keep the information that you share with us for as long as necessary to serve an allowable purpose under the data protection regulations that apply to you. Some of these purposes include: providing you with the Likwid Drop services, maintaining and improving upon these services, helping you manage your account and the features that you can access, and other purposes laid out in our Privacy Policy. There may also be legal obligations that we need to comply with that may impact how long we retain your personal data.

 

3. Where is the personal data that Likwid Drop handles stored?

The personal information you provide is stored on Likwid Drop servers. We take careful measures to make sure that your personal information is treated securely, and that your information is not transferred to an organization or country that does not have the adequate measures in place to ensure its security.

 

4. Does Likwid Drop sell personal data?

No. We do not sell your personal information.

 

5. Who can submit a request to delete personal data?

If you use or have used the Likwid Drop services, you can submit a request to delete your personal data.

 

6. What information does Likwid Drop need in order to process a data deletion request?

In order to process your data deletion request, we need some information from you to help us locate the data, such as your phone number or username or email address associated with your account. Please review our data deletion request form for more information.

 

7. How long does a data deletion request take?

We will do our best to respond to your data deletion request within 45 days once we receive it. If we need more time, we will let you know, and you should hear back from us within 90 days. Once we are able to confirm that we possess the data you are requesting we delete, we will remove this information from our system within 1-2 weeks.

8. What are the consequences of data deletion?

Before proceeding with the deletion of your account data, please be aware of the following consequences:

  • Loss of Access: Once your account data is deleted, you will lose access to all features and services associated with your account. This includes any saved preferences, settings, and content within the application.

  • Irreversible Action: Data deletion is irreversible. Once your account data is deleted, it cannot be recovered. Please ensure that you have backed up any important information or content before initiating the deletion process.

  • Impact on Connected Services: Deleting your account data may impact any third-party services or integrations linked to your account. This could include loss of access to external platforms or services that rely on your account data within our application.

  • Inability to Recover Account: After deletion, you will not be able to recover your account or any associated data. You will need to create a new account if you wish to use our services in the future.

  • Communication Preferences: By deleting your account data, you will no longer receive any communications or notifications from us, including updates, newsletters, or promotional offers.

  • Compliance with Regulations: We adhere to data protection regulation. Your account data will be deleted in accordance with these regulations, ensuring your privacy and data rights are respected.

Please carefully consider these consequences before proceeding with the deletion of your account data. If you have any questions or concerns, feel free to contact us at customersupport@likwiddrop.com for assistance.

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